Legal
Terms of sale
Quotation, specification, delivery and the limits of what a catalogue can promise.
Quotations
All supply is by written quotation. A quotation states the compound or blend, CAS number, isomeric composition, assay basis, packing, documentation set, price and validity period. Prices are exclusive of freight, duties and taxes unless stated otherwise.
Specification and acceptance
The specification in the quotation is the specification of the contract. Where a programme requires a different grade, the requirement must be agreed in writing before dispatch; material supplied against the quoted specification is deemed accepted as to grade once delivered.
Certificates of analysis state the delivered composition. Where a customer’s own method gives a different result, the method statement is available and a retained sample can be re-tested.
Orders and lead time
Lead time is confirmed in the quotation and runs from receipt of a written order, not from the date of enquiry. Made-to-order isomers and blends take longer than stock items; a programme planning around a flight season should order outside that season.
Delivery, risk and inspection
Risk passes on delivery to the carrier. Consignments should be inspected on arrival: report visible damage, missing documentation or a lot-number mismatch within five working days, before the material is used.
Storage after delivery
Storage is the customer’s responsibility. Guidance is on the safety data sheet and follows the chemical class: cool, dry and dark, sealed under inert gas for holdings beyond one season. Material stored outside that guidance is not covered by any replacement claim.
Use and limitation
Semiochemicals are supplied for professional and institutional use in monitoring, formulation and research. They are not supplied as plant protection products, and no claim is made here about efficacy in a particular programme: trap design, density, timing and interpretation are the programme’s responsibility. Where advice is given, it is given in good faith and does not replace local guidance.
Returns
Sealed material in its original packaging may be returned within 30 days of delivery, subject to inspection and to a restocking charge. Opened material, custom blends and made-to-order isomers cannot be returned, because the lot can no longer be guaranteed.
Liability
Liability is limited to the value of the material supplied. We are not liable for indirect or consequential loss, including crop loss, programme cost or regulatory outcome.
Governing terms
These terms apply unless varied in a written quotation or supply agreement. Last updated November 2026.